Privacy Policy

This policy describes how HAIRVY ("HAIRVY", "we") processes your information when you use our services (website and, where applicable, the HAIRVY mobile app).

If you have questions, you can contact us at contact@hairvy.app.

The information collected depends on the features you use.

• Information you provide: For example, when signing up as a client or hairdresser, you provide information such as your name, email address, phone number, and for hairdressers, your services and pricing.
• Usage and technical data: When you access the website or services, certain information may be recorded in logs, such as IP address, device/browser type, date/time of access, and diagnostic information needed for security and proper operation.
• Appointment-related data: For example, booking history, service preferences, reviews, or other information you enter to personalize your experience.

• Provide and improve the service (connecting clients with hairdressers, managing appointments, personalization).
• Security (prevent fraud, abuse, incidents, debugging).
• Support (respond to your requests).

We do not sell your personal information. If we were to use tracking technologies for targeted advertising or cross-app "tracking", we would request the required permissions (for example via Apple's App Tracking Transparency, where applicable).

We may share certain information only in the following cases:

• Service providers: Hosting, infrastructure, distribution, email/support, necessary to operate the service (with confidentiality obligations).
• Legal obligations: If required by law, court order, or to protect our rights and users' safety.
• Payments: If you subscribe via the App Store, Apple processes the payment. We do not receive your card details.

We retain information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Exact retention periods may vary depending on the nature of the data and context (e.g., security logs kept for a limited period).

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure and we cannot guarantee absolute security.

• Access, correction, deletion: you can request access to, correction or deletion of certain information.
• Revoke permissions: you can manage notification permissions in your device settings.
• Objection / limitation: depending on your jurisdiction, you may object to certain processing or request limitation.

To exercise your rights, contact us at contact@hairvy.app.

The service is not intended for children under 13 (or the minimum applicable age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.

Depending on where you are located and where our providers operate, your information may be processed in other countries. Where applicable, we implement appropriate safeguards in accordance with applicable laws.

We may update this policy. The "Last updated" date at the top of this page indicates the most recent version.